Return Policy for Dumbbell Safety Rack
​
Thank you for your purchase! We want you to be completely satisfied with your Dumbbell Safety Rack. If you need to return your item, please review our return policy below:
​
Return Window
You have 30 days from the date of purchase to initiate a return for your Dumbbell Safety Rack.
​
Condition of Item
To be eligible for a return:
-
The Dumbbell Safety Rack must be in like-new condition.
-
All original packaging, accessories, and documentation must be included.
-
If the item has been assembled or used, it may be subject to a restocking fee.
Restocking Fees
A restocking fee of 15% will apply to returned items that have been opened or used. This fee will be deducted from your refund.
Return Process
-
Contact Us: To initiate a return, please contact our customer service team at [insert contact information] to receive a Return Authorization Number (RAN).
-
Pack the Item: Securely package the Dumbbell Safety Rack in its original packaging, including all accessories.
-
Shipping: Return shipping costs are the responsibility of the customer unless the item is defective, or we made an error in your order.
Refund Method
Once we receive and inspect your returned item, your refund will be processed back to the original payment method within 7-10 business days.
Defective Items
If any part of your Dumbbell Safety Rack is defective or damaged upon arrival, please contact us within 7 days of receipt. We will arrange for a replacement ASAP at no additional cost.
Non-Returnable Items
Please note that items that have been heavily used, modified, or damaged due to misuse cannot be returned.
Thank you for understanding our return policy. If you have any questions or need assistance, feel free to reach out to our customer service team: stephen@strength-safe.com